I have just received information from my O.R. who has had a tele-conference meeting recently about an issue regarding signatures on the security clearance forms. If you have been selected long ago and your O.R. emailed you the form, ask you to print it out, sign it, scan it, and then email it back. He/she then has to print it out, and fax it. This process could lead to a poor quality fax. The scoop is a Computer System at OCS processing receives these faxes. This computer system will automatically scrap any fax that contains a poor quality signature, a signature that is not legible, or if the signature is out of the designated box. The problem is it takes a while for the O.R. to know if the fax was rejected (three or more business days). I was selected in April 2009 and should already be at OCS. However, this new problem has caused a terrible and frustrating time for many selected individuals. In my O.R.'s office alone, he has 8 or 9 other individuals with the same problem. Now, if my O.R. knew of the issue with the signature prior he would have asked me to physically come down to the office to sign again. However, he didn't know of this issue until just recently, and he had tried to resend the same security clearance form 3 times. Which has taken several months. So, if there are selected individuals that have been waiting for an abnormal amount of months for their FSL and still have not received one yet that are reading this, I advise you to ask your O.R. about this issue and see if you can get it resolved if you haven't already.
Something so silly as our own signature is the problem behind all this.
On the other hand, if you signed your name too big and couldn't fit it in the box, shame on you.
This is what my O.R. emailed me.
Ryan,
I know this must be frustrating for you and your family. You are being screwed by the NASIS system and I will try to explain why. We have had to send your signature pages for your security clearance 3 different times yet they always seem to be lost. Here is the latest update:
********
Muysenberg, Ryan- I uploaded PQ Letter into OTOOLS fwd to Nolan on 8 JUN 2009.
**Update as of 8/5-Muysenberg's Release Signature Page was not rcvd since I last fwd it on 7/23. I called Mr. Scullark with EDS of Production Support Team who was assigned my Footprints Ticket regarding the Release Pages not being rcvd...he checked his Inward System and it had not been rcvd. He asked me to re-fax it again and let him know when it's been completed. I phoned him regarding the re-fax, he told me it takes some time for it to upload into the system and to show up, so he'll be sure to check it first thing tomorrow morning and will call me to give me the status. I did fwd an email of the Release Page to him as a back up.
********
We are checking this morning to make sure the page was received. Here is how it works: We fax your signature page to an electronic system. The system unfortunately has a lot of issues and does not recognize a lot of the forms that we send. We must wait 3 business days to find out if the pages were accepted. If they were not accepted, we must send again.
Your signature must stay inside the box and be legible. If it doesn't go through this time (we should find out today), we will have you resign the document and try again. Sound stupid? It is. It drives me crazy that we make it so difficult to put someone in the Navy.
We haven't forgot about you. I hope to have this wrapped up by the end of the week. As soon as the security clearance goes through, you will earn a final select and we will have official documents.
Something so silly as our own signature is the problem behind all this.
On the other hand, if you signed your name too big and couldn't fit it in the box, shame on you.
This is what my O.R. emailed me.
Ryan,
I know this must be frustrating for you and your family. You are being screwed by the NASIS system and I will try to explain why. We have had to send your signature pages for your security clearance 3 different times yet they always seem to be lost. Here is the latest update:
********
Muysenberg, Ryan- I uploaded PQ Letter into OTOOLS fwd to Nolan on 8 JUN 2009.
**Update as of 8/5-Muysenberg's Release Signature Page was not rcvd since I last fwd it on 7/23. I called Mr. Scullark with EDS of Production Support Team who was assigned my Footprints Ticket regarding the Release Pages not being rcvd...he checked his Inward System and it had not been rcvd. He asked me to re-fax it again and let him know when it's been completed. I phoned him regarding the re-fax, he told me it takes some time for it to upload into the system and to show up, so he'll be sure to check it first thing tomorrow morning and will call me to give me the status. I did fwd an email of the Release Page to him as a back up.
********
We are checking this morning to make sure the page was received. Here is how it works: We fax your signature page to an electronic system. The system unfortunately has a lot of issues and does not recognize a lot of the forms that we send. We must wait 3 business days to find out if the pages were accepted. If they were not accepted, we must send again.
Your signature must stay inside the box and be legible. If it doesn't go through this time (we should find out today), we will have you resign the document and try again. Sound stupid? It is. It drives me crazy that we make it so difficult to put someone in the Navy.
We haven't forgot about you. I hope to have this wrapped up by the end of the week. As soon as the security clearance goes through, you will earn a final select and we will have official documents.
hah. I'd be lying if I said the thought hadn't crossed my mind)
