To play devil's advocate, I use my dad as a sounding board a lot. He's not/never been in the Navy, but he was a firefighter and is usually a pretty solid place for advice on life in general, especially in terms of dealing with people or the suck... there's a reason I don't talk to my mom about Navy life, or life in general...
That being said, it wouldn't surprise me if someone called home to complain/vent about pure shittiness that is the Pool now, and mama duke took it upon herself to call down there. Sucks for all, and it will probably get a "never EVER do that again, mom" conversation from said unlucky bastard.
If they called and said mommy call the CO and tell them I don't likey this, then yes, they are total douchers. If not, it just made a sucky situation worse. If I were commissioning soon I would hang out at a ROTC unit that didn't suck, or do some hometown recruiting until the heat blows over on the pool.