I mean, I don't know if we know much more than they do about how things "work" downstairs.
It depends on what your career track was. If you spent your career upstairs, that may be true. Personally, with the exception of being a Safety and AO DH, I spent both my JO and DH time downstairs, and while I don't have the knowledge of a LDO, I could at least lead with credibility.
(And I could also call BS on the Wing when they would play their reindeer games).