Affirm, candidate.Nice shout out to a DL Captain... @HAL Pilot and @mad dog - do you guys typically keep it personal like this?
https://www.linkedin.com/pulse/delta-pilot-did-something-great-so-why-didnt-airline-want-jeff-haden
Although I'm a First Officer, I've been in a few situations where we were boarded up and we didn't have a Captain (due to a last minute reroute) and I felt the need to address the passengers from the forward flight attendant station via the 1MC to keep them updated. Many passengers have conveyed their appreciation for that. When I was a Delta Connection Captain prior to Delta, I always tried to keep the passengers in the loop as much as possible regarding various situations...often via one-on-one conversation.