I've had plenty of issues with The Mameluke...
My sword has small corrosion spots on it, after being untouched for months I took it out for our sword manual and noticed the spots. Took it into the Mameluke to see if they'd seen it before and if there was anything I could do to fix it, they said they couldn't help me because I'd owned the sword for several months.
My barracks cover didn't fit, but because I no longer have the box, they wouldn't take it back.
They lost my paperwork, and denied that I'd ever been a costumer of theirs. It was only when I brought in emails I'd exchanged with the owner at the time of purchase that they'd even entertain the idea that I was a customer.
My Sam Browne was too big. At first, they told me that because it had been worn, they couldn't make an exchange...It took some convincing to get them to switch it out.
My shoes were too small. Because I wore them at commissioning, they were not returnable.
My blue trousers were missing a belt loop. I got hit on an inspection for it, so brought them into get a new loop put on. A friend went to pick them up for me (because I'm at Lejeune, now) and The Mameluke wouldn't give them to her because I hadn't paid up front for the 'alteration'. ARE YOU KIDDING ME??? They fvcked up and didn't put the belt loop on, then wanted to charge me for fixing it.
The rank insignia for my cover had a massive scratch across it, so I had to buy another one. (This may have happened sometime between me buying the insignia and taking it out, but I don't think so. Can't be sure.)
After what was initially a pleasant experience with the Mameluke, working primarily with Maria, who I believe is the owner, I've had an awful time with them.
My tan shirts are too big.
MY WHITE TROUSERS SUCK. They're a cheap material, not the same as anyone else in my platoon. They don't look near as sharp - almost like a cheap khaki pants material.
:icon_rage
