On scene commanders don't need to make those calls. We're deputy sheriff's. If I guy needs to be shot at, we'll shoot him without asking "Mother may I?" The countryside out here is pretty diverse. Ocean, urban city area, mountains and desert. Often times the helicopter crew may land to take law enforcement action or cover a rural deputy because his cover unit is 30-40 minutes driving time away. The same is true for San Bernardino County. Our county is 4200 square miles.
We have no problem with the city/county leadership realizing the value of the services we provide. The citizens see it and the deputies/officers on the ground see it. If we thought it was a waste of time, we wouldn't bother. I suppose San Bernardino County Air Support feels the same way but I'm not speaking for them.
Only people operating Air Assets around where I was are the State Troopers and they see their A-Stars as mearly eyes in the sky and nothing else. It would be interesting however to show those guys any incedents of actually putting the aircraft down and rendering assistance your unit has been involved in. Having never worked in a non-metro area I cant tell you how I think you should do your job but suffice to say you wouldnt be setting a loch down, hell careflight has enough trouble doing it. However it always amazed me when Id hear people say "hey wouldnt it be cool if we had a helicopter" when my first thought was for what it would cost to feed and stable a helo we could put how many more officers and cars on the street to answer service calls and be able to provide direct assistance to an officer in the field as in dont just watch me, help me put this guy and his buddys in handcuffs without getting my skull caved in.